![]() here documents some basic information about antivirus products and their known bad interactions with Thunderbird. When this happens, IMAP folders may also disappear. Note: Software blocking incoming email is a common cause of not being able to receive messages after updating Thunderbird, since it may be set to trust the previous version of Thunderbird but no longer recognize the updated version as trusted. Try briefly turning off antivirus, VPN, proxy and firewall software, check for new email, and turning them on and check again for email.Verify that your incoming email is not being blocked by your firewall, VPN, proxy, antivirus software (which sometimes implements a proxy and intercepts email) or your Internet Service Provider: Verify that your incoming email is not being blocked Automatic Account Configuration (for creating a new account).Manual Account Configuration (for instructions on using the New Account dialog for manual configuration).Make sure your account settings match these settings. Your email account provider can give you connection information about their servers (probably on their website). The connection to the incoming mail server is configured at the top of the page on the right. To look at the settings for an account, select Tools Edit > Account Settings in the Thunderbird menu bar, or click the Application menu button and select Options Preferences and Account Settings from the sub-menu, then select Server Settings for the account name from the list on the left. More details and instructions at Thunderbird 78 FAQ. You can temporarily lower the bar to check if this is the reason for your problem (which obviously reduces security, so it is not recommended). If your provider does not support the newer versions of the protocol, sending and receiving of messages may fail. Thunderbird 78 expects higher security standards for the so-called TLS network encryption protocol. The problem suddenly started after updating to Thunderbird version 78. 6 Are you exceeding mail provider access limits?.5 Are you receiving some emails but not others?.4 Did your ability to receive mail suddenly stop? Was it working before?.3 Verify that your incoming email is not being blocked.2 Is your account configured correctly?.1 The problem suddenly started after updating to Thunderbird version 78.It's the app many of us know and love, thanks to wide email service support, calendar and task integration, and many more features that work with you rather than against you.Ĭonsidering you can buy Outlook as a separate purchase or as part of an Office 365 subscription, you can get your hands on the full suite of Office software for one basic price that includes 1TB of OneDrive storage. ![]() It's lightweight so it won't bog down your system, it's secure, and it's stocked with the tools needed to get a handle on incoming and outgoing messages.Īs for a paid app, Outlook has been treating us well for years. As far as free options go, Thunderbird is an outstanding open-source app full of features that many can't leave behind. If you're struggling to handle your flow of email in your current app, any of these options will surely help. Why you can trust Windows Central Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you.
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